Ordering & Payment
Browse the categories and decide which product you would like.Then click the shopping cart button to add it to your cart.When you have added all the products you would like to purchase, View your Cart to adjust the quantities and then go through the Check-Out process.
Currently, Copia only accepts M-Pesa payment.When you place your order, you will receive a pop up message on your phone with the amount of your Copia order.All you need to do is put in your PIN and the payment happens automatically to our till.There are no charges.Please make sure you have your phone ready and enough M-Pesa funds before you place your order.
We wanted to offer you the ability to shop online for your family and friends as soon as possible.So we have launched with only one payment method.We will soon be adding more.
As your order will be delivered to another person who will not be paying, it is necessary to get upfront payment to confirm that the order is a real one before we process it.
- If a customer order is not delivered within the communicated delivery time by our Customer Care team.
- If the items a customer ordered are damaged or not as per their specification.
No – you can shop without an account.You just provide us with your email and phone number at the time of ordering.You do need an account to view your Order History.This is to protect your privacy.